Shipping | ADVANCE DENTAL HEALTH SUPPLIES - Best products. Best prices.

Shipping & Returns


Advance Dental Health Supplies has teamed up with, online national courier to offer you the best value delivery service. However in order to maintain our low costs and low prices to you, this service only ships from the freight contractor's despatch on Fridays. Parcels shipped by this method should reach their destination in 5 to 12 days. This method is used where no specific Australia Post method is selected and in cases where Free Delivery is offered and the parcel is more than 3Kg. Small parcels being offered Free Delivery are usually sent by Australia Post.

If an Australia Post delivery method is chosen, every effort is taken to process your order to be ready for despatch within 2 business days of your order being paid. Express orders are always given highest priority over Standard freight orders. Expected delivery times as advertised by Australia Post are subject to conditions that can cause delays that are outside of the control of Advance Dental Health Supplies.

Please order carefully as refund is not possible. However if you have any concerns about the delivery condition of your goods, then you should immediately contact customer service at for assistance.

Local Delivery & Basic Freight Service (suitable for PO Box deliveries only):

Unfortunately Australia Post has advised that they may leave deliveries unattended on your property, even if we ask them not to do this. For this reason we will not be held responsible for any loss of orders that have been tracked by Australia Post as "delivered". These delivery options can now only be recommended if the parcel is being addressed to a PO Box. If you require a safer or speedier service, please select one of the Australia Post signature options available within our checkout process. Express Australia Post, when available, is our fastest option.

Priority and Express Freight Services - Australia Post Signature Services (Highly Recommended):

These are faster and safer options requiring the receiver's signature on delivery. The Express option is a rapid airmail service designed to reach most destinations in Australia in less than 3 business days. The Priority Service is given priority in processing and sent by road, which takes 5-7 working days to reach most Australian destinations. During busy times in the year Australia Post may take 7-10 working days. Both Priority and Express freight options are traceable and include the added security of requiring the receiver's signature.

Ego Courier Service

E-go Courier Service provides the standard road service for all larger orders (over 3 Kg) and where Free Delivery is offered. It is slower, but traceable and insured.

International Shipping not currently available

Any international orders placed will be cancelled and funds refunded. Sorry international sales are currently not available.

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